The OYO Personal Gym is a lightweight and portable total body gym that provides resistance on both sides of muscle groups during each DoubleFlex movement.
The OYO Personal Gym uses patented SpiraFlex technology that provides the same benefits of lifting weights without the weight or momentum. SpiraFlex was originally developed for NASA as the Resistance Exercise Device on the International Space Station. SpiraFlex also powers the Bowflex® Revolution® home gym.
The OYO Personal Gym replaces free-weights and bands with a lightweight total body portable gym, that provides resistance to both sides of muscle groups with each movement, and feels like free-weights or a cable machine at the health club. You can get a workout in anytime, anywhere — at home, in the office or on the go.
Orders on oyogym.com usually ship within 2 business days of payment confirmation. Delivery time can take 5-7 business days from date of shipment depending on address.
If the order tracker requests the Customer Service Number, please use: 877-363-3708
Your credit card statement will read OYO Fitness.
Returns must be marked with a valid return authorization number (see FAQ “How do I return a shipment?” below) and postmarked within the specified guarantee period to be eligible for refund.
Return postage fees are the sole responsibility of the sender. OYO Fitness strongly recommends retaining proof of return on the small chance a package does not reach the warehouse as expected. If a package is lost in transit, a refund will only be authorized if the return shipment can be verified by means of a carrier receipt and/or tracking number showing a valid OYO Fitness return address as the destination.
OYO Fitness is not responsible for packages that are refused at delivery, returned to sender, or sent without a return authorization number. Using any of these methods to return a shipment may delay or prevent the processing of a refund.
Review the Return Policy (see FAQ “What is OYO Fitness’ Return Policy?”) to determine if the return is eligible for refund.
Contact OYO Fitness Customer Service via our Customer Contact Form to get a return authorization (RA) number.
Prepare the shipment: Download and fill out any required forms from our Warranties page and include form in package. Write the return authorization number on the outside of the package in several locations.
Mail the package and keep proof of the shipment (e.g. carrier receipt or tracking number) and send it to the address on the packing list you received with your shipment or the address provided by the customer service representative when obtaining your RA number.
OYO Fitness, LLC as the distributor of the OYO Personal Gym and DoubleFlex, warrants that the product will be free from defects in materials and workmanship for a period of 12 months from date of receipt. This warranty applies only when purchase of the product is from: oyogym.com, oyofitness.com, oyogym.co.uk, oyofitness.jp, Kickstarter, IndieGogo or Amazon (for shipment to United States, Canada, United Kingdom, and Japan) and is for personal or household use, but not when the sale or any resale is for commercial use. This warranty is not transferable.
OYO Fitness, LLC as the distributor of the OYO Personal Gym and DoubleFlex, warrants that the product will be free from defects in materials and workmanship for a period of 36 months from date of receipt. This warranty applies only to purchases of the 3 Year Warranty add-on product and that warranty add-on is from: oyogym.comor oyofitness.com and is for personal or household use, but not when the sale or any resale is for commercial use. This warranty is not transferable.
EXCEPT FOR THE LIMITED EXPRESS WARRANTY STATED HEREIN, OYO FITNESS, LLC, DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. OYO Fitness, LLC will not be liable for any loss or damage, including incidental or consequential damages of any kind, whether based upon warranty, contract or negligence, and arising in connection with the sale, use or repair of the product. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
In the event of failure of this product to conform to this warranty during the warranty period, you must return this product to the location provided on the Warranty Service Form at your own expense, unless otherwise approved by OYO Fitness in advance. OYO Fitness, LLC will repair or replace, at its own option, the product or any covered part, except that this warranty does not cover damage caused by accident (including in transit) or repairs or attempted repairs by any person not authorized by OYO Fitness, LLC, or by vandalism, misuse, abuse or alteration (including adding more than the maximum resistance that your product is rated for).
If your warranty has expired or your purchase did not qualify for our warranty, please email firstname.lastname@example.org for assistance.